Pay as you go.
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Review environment
This version is for review. Test and promotional credits are separate from purchased credits. Demo replies are labelled and are not AI answers. Sandbox payments take no real money and credit only the test ledger. Bundle prices and conversion assumptions are illustrative, pending owner approval.
What app tokens mean
App tokens are internal prepaid service credits, not cryptocurrency, deposits, cash, transferable assets, or a one-for-one equivalent of OpenAI input/output tokens. V1 introduces no compulsory subscription, recurring payment or token expiry. Final pricing, VAT and the rate-change policy need owner approval.
Costs and spending limits
Before sending you see an estimated cost and a maximum reservation, including supplied history and enabled memories. Models and images have different costs. Approve a spending limit before each request. Reasoning is included in provider output totals and is never counted twice. Extractive summaries, retrieval and manual memories use local processing; the configured overhead covers these operations. No paid tools, automatic memory extraction or hidden background AI calls are enabled.
The maximum cost is reserved first. Actual reported billable usage is settled against the saved pricing version, then the unused reservation is released. Internally credits retain eight decimal places. Small charges are not repeatedly rounded to whole tokens. Stopping hides further output while the bounded provider stream finishes to obtain actual billing. Closing your browser does not cancel a submitted request.
Uncertain billing
If final provider usage is unknown, no charge is invented. The reservation remains visibly pending until an administrator reconciles a verified usage receipt or confirms zero billing. Contact support if a request remains pending. Retrying is a new chargeable request with a fresh estimate.
Proposed refunds and reversals
Before live payments, the owner must approve a refund procedure consistent with South African consumer law, including applicable statutory rights. Proposed approach: review unused purchased-credit refund requests individually; test and promotional credits have no cash redemption promise. These drafts do not waive statutory rights or claim legal approval.
Verified refunds and reversals create offsetting ledger entries without removing original purchases. If refunded credits have already been used, the balance may carry debt and spending can be frozen pending reconciliation. Sandbox refunds are initiated through Yoco sandbox and confirmed by signed callbacks. No live charges or real refunds are enabled.
Owner review required
Approve retail prices, conversion rates, VAT, operating margin, consumer terms, the responsible legal entity, support and complaints contact, refund handling, privacy and financial retention before live activation. Contact support@chatify.co.za after the mailbox is verified by the owner.